ACE Healthcare Technologies

Rx-001  ·  Overview  ·  ACE Healthcare Technologies

The pharmacy your patients already trust. The software it never had.

ACE builds the delivery network and the technology that let independent pharmacies compete with the chains — without giving up what makes them worth keeping. Meridian is the app their patients see.

90 min
Target delivery
window
1–3 days
Prior-auth wait
we route around
4
Service zones
in Southern California
Licensed
Pharmacy techs on
every delivery
C  /  Why it works

A courier can carry a bag. A technician can answer the question.

Most delivery is a logistics problem solved by people who have never read a label. That is fine for dinner. It is not fine for a patient who has just been handed their fourth medication this month and does not know which of them cannot be taken together.

Every ACE delivery is made by a licensed pharmacy technician. They can tell a patient what the medication is for, what it should not be mixed with, and when to take it — at the door, in the moment it matters.

That is the part a national chain cannot copy cheaply, and the part an independent pharmacy is already good at. We just give it a delivery radius.

Start therapy today, not Thursday

When a prior authorization would take one to three days, we surface a discount option that gets the patient dosing now. Antibiotics and steroids do not wait for paperwork.

Runs on hardware they already own

The pharmacist marks an order ready on an iPad or in the browser. Our technicians get the dispatch. No new dispensing system, no migration.

The pharmacy keeps the relationship

Meridian can carry the pharmacy's own name. Patients are not handed to a platform that will later compete with them.

Independent pharmacy? See what your patients would get.

Open Meridian

Rx-002  ·  The Gap

Independent pharmacies are losing patients to software they cannot build.

Not to better pharmacists. Not to better prices. To an app.

B  /  What we found
40
Pharmacies logged across our four service zones, from Cerritos to Indio.
2
Had a patient-facing app. Both were franchise locations of the same national brand.
0
Genuinely independent pharmacies with an app we could verify.

And the websites are not filling the gap. Where a site existed at all, our reviewers most often described it as outdated or barely functional — static hours-and-address pages with no refill request, no delivery, and no way for a patient to see what they are taking.

Source: ACE pharmacy survey, August–September 2026. Individual pharmacies are not identified.

C  /  The three failures

The patient leaves for reasons the pharmacist can't fix alone.

A patient does not switch to a chain because the pharmacist there is better. They switch because they can refill from a phone at 11pm, because it gets delivered, and because they can see what they are taking without calling anyone.

Each of those is a software problem. None of them is a pharmacy problem. An independent owner cannot reasonably be expected to commission an app — and until now, the alternative was to lose the patient.

The prior-authorization wall

A medication needs a PA. Approval takes one to three days. The patient needs to start tonight, so they pay $40–50 cash or they walk out with nothing. A discount option at the counter changes that outcome.

The adherence blind spot

Nobody — not the patient, not the pharmacy — knows whether yesterday's dose was taken. The first signal is a refill that never gets requested.

The mix-up risk

Older patients on many medications are the ones who most need delivery and the ones for whom an anonymous courier drop is least safe.

The gap is real. The fix is three products.

See what we do

Rx-003  ·  Services

Three products. One contract.

Take the delivery network on its own, or the whole stack. Most pharmacies start with delivery and add Meridian once they have seen it work.

B  /  What we provide

Technician Delivery

Licensed pharmacy technicians, not gig couriers — counselling included at the door.

  • Same-day windows in Zones 1 and 2
  • Licensed technicians on every route
  • Medication counselling at handoff
  • Insured drivers, verified at onboarding
  • Bulk dispatch from the pharmacy queue
  • Cold-chain and controlled-substance handling

Meridian for Patients

The app the pharmacy could never justify building. Carries your name if you want it to.

  • Daily schedule and adherence tracking
  • One-tap refill requests
  • Delivery scheduling and live tracking
  • Prescription history and prescriber records
  • Drug information and interaction lookup
  • Discount pricing when a PA would delay therapy

Pharmacy Integration

Connects to the dispensing system you already run. No migration, no new terminal.

  • Works alongside RxConnect and equivalents
  • Mark-ready from an iPad or the browser
  • Automatic dispatch to the technician on shift
  • Live order status shared with the patient
  • Refill requests routed into your queue
  • Reporting on adherence and delivery volume

Pricing is set per pharmacy. Location, patient volume and how much of the stack you want all change the number, so we quote rather than publish. Pilot terms are available for the first pharmacies in a new zone.

Not sure which piece you need first? That's the normal starting point.

Ask us

Rx-004  ·  Meridian

This is Meridian. It's running.

Everything below works. Mark a dose taken and the adherence figure moves. Request a refill and the queue updates. Schedule a delivery and track it. This is a demonstration account, not a live patient.

A  /  Patient dashboard
Meridian  ·  Patient view Tap any circle to mark a dose taken

Good morning, Alex.

Today's adherence
33%
2 of 6 taken
Active medications
5
across 5 conditions
Low stock alerts
1
refill soon

Today's Schedule

Levothyroxine 50 mcg Hypothyroidism 7:00 AM
Omeprazole 20 mg Acid Reflux 7:30 AM
Lisinopril 10 mg Blood Pressure 8:00 AM
Metformin 500 mg Type 2 Diabetes 8:00 AM
Metformin 500 mg Type 2 Diabetes 6:00 PM
Atorvastatin 20 mg Cholesterol 9:00 PM

Needs attention

Refill Needed
Atorvastatin
6 pills left
Refill

Upcoming Refills

Atorvastatin
Due Sep 8, 2026
6 left
Omeprazole
Due Sep 20, 2026
14 left
Lisinopril
Due Sep 14, 2026
18 left
Levothyroxine
Due Sep 28, 2026
27 left
Metformin
Due Oct 2, 2026
42 left
B  /  Refill centre
Meridian  ·  Refills 1 medication low

Refill Center

Requests route straight into the pharmacy's queue
Atorvastatin20 mg Low stock
Cholesterol  ·  6 pills remaining  ·  Refill by Sep 8, 2026
Omeprazole20 mg
Acid Reflux  ·  14 pills remaining  ·  Refill by Sep 20, 2026
Lisinopril10 mg
Blood Pressure  ·  18 pills remaining  ·  Refill by Sep 14, 2026
Levothyroxine50 mcg
Hypothyroidism  ·  27 pills remaining  ·  Refill by Sep 28, 2026
Metformin500 mg
Type 2 Diabetes  ·  42 pills remaining  ·  Refill by Oct 2, 2026
C  /  Delivery
Meridian  ·  Delivery Select medications, pick a window, then schedule

Medication Delivery

Fulfilled by a licensed pharmacy technician
Partner Pharmacy  ·  Long Beach
Zone 1  ·  dispatched from the pharmacy that filled it
Free delivery
Same-day by 7 PM

Select medications to deliver

Delivery details

Zone 1  ·  Same-day by 7 PM

Preferred time

1 medication selected
Fee: Free · ASAP
Active Order ORD-2851
PackedPicked upEn RouteDelivered
Estimated arrival: Today, 3–5 PM

Rx-005  ·  Coverage

Four zones, and a waiting list for the rest.

Zones 1 and 2 are same-day. Zones 3 and 4 are next-day while we build technician density. If your city is not here yet, it is worth telling us — we open zones where pharmacies ask for them.

B  /  Check an address

Do we deliver to you?

Enter a city — for example Long Beach, Anaheim, Irvine or Indio.

Zone 1Same-day by 7 PM
  • Cerritos
  • La Palma
  • Cypress
  • Buena Park
  • Los Alamitos
  • Hawaiian Gardens
  • Artesia
  • Norwalk
  • La Mirada
  • Bellflower
  • Lakewood
  • Long Beach
  • Westminster
Zone 2Same-day by 7 PM
  • Anaheim
  • Fullerton
  • Garden Grove
  • Stanton
  • Placentia
  • Brea
  • La Habra
  • Santa Ana
  • Orange
  • Tustin
  • Fountain Valley
  • Huntington Beach
Zone 3Next-day
  • Irvine
  • Costa Mesa
  • Newport Beach
  • Villa Park
  • Mission Viejo
  • Lake Forest
  • Laguna Hills
  • Laguna Woods
Zone 4Next-day
  • Palm Springs
  • Desert Hot Springs
  • Cathedral City
  • La Quinta
  • Coachella
  • Palm Desert
  • Rancho Mirage
  • Indian Wells
  • Indio

Your city missing? Zones open where pharmacies ask.

Request a zone

Rx-006  ·  Partner

Tell us which side of the counter you're on.

Pharmacies get a call back within one business day and a walkthrough of Meridian on their own dispensing data. Patients get told whether their pharmacy is already with us.

New enquiry Ref ————

Please tell us the pharmacy name.

Please enter your name.

Please enter a valid email address.

Please enter your city.

Direct

Hours Mon–Fri, 9:00–6:00 · Sat, 10:00–2:00
Serving Los Angeles County · Orange County · Coachella Valley

Pharmacy owners: it helps to know your monthly script volume and roughly how far you would want to deliver. That is most of what determines the quote.